We at Echotemplate make sure that our templates function correctly before they're offered so that they're guaranteed to work well when you buy them. If you encounter any issues with our products, we're here to help you. All of our templates include a live demo and documentation so that our consumers know what they are buying. We strongly recommend that you investigate those resources before purchasing our templates. If you have any pre-purchase concerns about our products, please contact our support team so that you are confident prior to buying them. The support team is always here to help answer any questions you may have about our products. The templates you purchased didn't function as described, and we weren't able to fix the issue, we will issue a refund within 14 days of the purchase.
Because of their unique nature, we cannot provide a complete refund after a product has been delivered or after related services have been completed. This policy explains the situations where our products cannot be refunded. This policy also describes the circumstances under which refunds are not available. By using our sites, users accept and agree to this Refund Policy.
We will refund the money if any of the following scenarios occurs:
There are several reasons why echotemplates.com will not provide refunds.
Echotemplate.com is permitted to alter or replace any portion of this refund policy. You must check this Agreement frequently for modifications.
If you still have any queries please feel free to contact us.
Please keep in mind that our customer care department is open from 9 am to 5 pm (GMT+6) from Monday to Friday. We will reply to your refund request email on Monday if you send it after office hours on Friday.